Delivered with Extra Care
We have researched the market thoroughly and have trialled numerous companies. We believe we have now found our Ultimate Home Delivery Partner, a company that has the same ethos and is prepared to go the extra mile.
Many of our products are heavy and can easily be broken in the hands of the wrong carrier. Nobody wants the inconvenience of having to return a large item and waiting in again for a re-delivery. We want your item delivered perfect first time.
This means we invest significantly more on delivery than the majority of other Internet companies.
We offer Free delivery on all orders over £100. There is a surcharge if you live in Rural or Non mainland areas of Scotland. Some outlying areas of England and Wales also carry a surcharge. Please contact us for a quote for Non mainland areas of Scotland. Please note we do not deliver to Northern Ireland.
Our Free delivery service is a doorstep delivery, if you require our more premium service we have to make a small charge of £29.99. This service includes taking the item to a room of choice and removal of packaging.
We HIGHLY RECOMMEND our White glove service for our heavy Dining tables which can easily be broken in the wrong hands. Please bear in mind that marble can weigh around 80kg. This service involves Unpacking Assembly and rubbish removal at a cost of £69.99
Please Note: Room of choice is only available, if the courier can move the package safely to the room without damaging either themselves or your home. This of course can only be assessed once the courier arrives at your home. Some staircases are too narrow or have difficult turns in them that could hinder our couriers being able to safely deliver items to bedrooms. Please bear this in mind when ordering especially with extremely large heavy items such as mirrored chests and dressing tables.
IMPORTANT – You are responsible for ensuring the product you have ordered fits into or can reach the room you require it to go in. If for whatever reason our delivery team cannot access the room of your choice, or the item is deemed too large/unsuitable on delivery you will be responsible for all associated delivery and return charges and this will be deducted from your refund.